Privacy Policy

Overview

Wescot Solutions LLC ("Wescot," "we," "us") respects your privacy. This policy explains what information we collect and how we use it.

Information We Collect

We collect information you provide directly:

• Contact information (name, email, phone)
• Business information (business name, address, service area)
• Google Business Profile access (for service delivery)
• Branding materials (logo, colors) for Automation tier clients
• Communications with us (emails, form submissions, call recordings)

How We Use Your Information

We use your information to:

• Provide and manage our services
• Set up and run your visibility and automation campaigns
• Communicate with you about your account
• Send service-related updates and reports
• Improve our services

SMS/Text Messaging Opt-In

When you provide your mobile phone number through our website forms, appointment booking, or other interactions, you may opt-in to receive SMS notifications from Wescot Solutions LLC.

How we obtain consent:

• Through optional checkboxes on web forms that are not pre-selected and clearly state: "I consent to receive SMS notifications & alerts from Wescot Solutions LLC. Message frequency varies. Message & data rates may apply. Text HELP to [PHONE NUMBER] for assistance. You can reply STOP to unsubscribe at any time."
• Through verbal consent during phone conversations (recorded and logged)
• Through keyword opt-in (texting START or similar keywords to our number)

Message details:

• Program description: SMS notifications may include appointment reminders, service updates, marketing messages, and account alerts
• Message frequency: Varies based on service interactions; typically 1-4 messages per month
• Opt-out: Reply STOP at any time to cancel
• Help: Reply HELP for assistance or contact us at info@wescotsolutions.com

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share your phone number or SMS opt-in consent data with any third parties for their marketing purposes. Your mobile information is used solely by Wescot Solutions LLC to provide the services you have requested.

Third-Party Services

We use trusted third-party services to deliver our offerings:

• Google: For visibility/promotion services via Google Business Profile
• GoHighLevel: For CRM, automation, and communication tools
• Payment processors: For secure payment handling

These services have their own privacy policies governing their use of data. We only share information necessary for them to perform their specific functions on our behalf.

Cookies

Our website may use basic cookies for functionality and analytics. You can control cookies through your browser settings.

Data Retention

We keep your information as long as needed to provide services and comply with legal obligations. After you cancel, we may retain some data for record-keeping purposes. SMS consent records are maintained for at least 4 years per TCPA requirements.

Your Rights

You can:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Revoke SMS consent at any time by texting STOP

Data Security

We use reasonable measures to protect your information. However, no internet transmission is completely secure.

Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy occasionally. We'll post changes on this page with an updated date.

Contact

Questions about privacy? Contact us at info@wescotsolutions.com.